Before you can send out any email campaign in Fordeer, you need to have a verified sender. You have three options to add a sender:

* Use Fordeer sender domain and email service (Default)

* Use your email account and Fordeer email service

* Use your email account and your custom SMTP

In this guide, we will walk you through by steps to set up your email automation configuration.

### **Step 1: Access “Custom Email Sender” page**

Go to **Automation Emails** on our app, then click **Email settings** > **Custom Email Sender** . Here select email service type to meet your needs and your plan.

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZ2NDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--2dac94482af0ac0a875711c62a6e9d5dd9b355a4/image_145b2sk.png)

### **Step 2: Select the option that you want to follow**

There are 3 options for you:

* Use Fordeer sender domain and email service (Default)

* Use your email account and Fordeer email service

* Use your email account and your custom SMTP

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZ01DIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--875549cbdeb7d03ce530c59488614f8bc60add96/image_135bzzz.png)

### **Step 3: Add the sender and complete the settings**

**Option 1: Use Fordeer Email Service**

\
All emails are sent from [noreply@fordeercommerce.io](mailto:noreply@fordeercommerce.io) via Fordeer's email service (Brevo Email Service).

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZ1FDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--42a39203ce19a8ffc39d8b6f3605f55bcd5ff5f1/image_10yc78y.png)

\
**Option 2: Customize sender address**

\
All emails are sent from your email via Fordeer's email service (Brevo Email Service).

1. Enter your **Sender name** and **Sender email address**

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZ1lDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--138ff2c7008aa8e4cb87d65ce52b16476357d2c1/image_x3k6iw.png)

1. Hit **Save** button and click **Verify email** button after that.

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZ1VDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4f033bfad7386c1a54b22c0839cd9882cd57ca3a/image_66tt46.png)

A modal will be opened and you need to fill out the code to complete the verification process.

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZ29DIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--5cbfe02c4c5197efab72c777179592ea5da42acc/image_1914g2w.png)

1. An email will be sent to your email, open that email and get the code.

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZ3NDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--ea3382721228a93a0a51b0ee609b907b8e6d8782/image_1nysmc5.png)

1. Paste/enter the code to our app and hit **Submit code** button

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZ2dDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--a8adfe2f8ce765b3e43bf673efe36366e2c3d019/image_3tjzh5.png)

After verifying your email successfully, you can start sending your email automation by your custom sender as the default one.

\
**If you aren't a fan of reading, you can watch the below screen recording to learn how to verify your email**

### **Option 3: Customize email service**

Different from the **option 2**, you can use your email account and your own custom SMTP to send all your automation campaign.

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZ2tDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--150ab9dd8996e83fd2d0d2a83a2841ae4ee4905c/image_1c6kmqo.png)

When you select this option, you need to fill up all information about your custom SMTP service.

\
You can refer to this article to learn [how to set up your email SMTP](https://help.fordeercommerce.io/en/article/how-to-set-up-smtp-1fwdyye/). Check out now!

\
If you use Google Account, check out our helpdesk article to learn [how to set up SMTP for Gmail](https://help.fordeercommerce.io/en/article/securing-gmail-smtp-with-google-app-password-a-comprehensive-guide-v12akq/)

\
Please give it a try and do not hesitate to contact us if email does not send as you expect, we will be more than happy to assist you.

---

We value your feedback — it helps us continuously improve app and provide you with a better experience.

👉 **Chat with us:** [Share your feedback](https://chat.fordeercommerce.io/widget?website_token=w2hwvBgPjjKtbfpdE4gEH4d3#/messages) directly with our team.\
👉 **Explore more apps:** Discover more [Fordeer apps](https://apps.shopify.com/partners/fordeercommerce?utm_source=support&utm_medium=helpdesk). special deals.

🕐 **Working hours:** 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. \
We typically reply to live chats within minutes and emails within a few hours. \
\
Need help? Feel free to reach out anytime via live chat or email!