Hello you guys,

\
If you've created a new email campaign in our app and are eager to test its appearance and functionality, this article will guide you through the process of sending a test email.

### **Steps to send a test email:**

1. In the preview area of your email campaign, locate and click on the **Send test** button, as shown in the reference image below.

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaUFDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--70fc8d3bec368f24af0b0c6cf3b8c6e51ee0833b/image_1nos4p2.png)

2.Here, you'll need to input an email address where you wish to receive the test email. This step allows you to see exactly how the email will appear to your customers.

1. Click on the **Send test** option to dispatch the email.

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaUlDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--deda9b5bbecff67907593b9b1fdea69fbb92e05a/image_1x6gwov.png)

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaUVDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--a26878b0fe31395ef9400bc52ba572be27e25c79/image_2axt4v.png)

### **Receiving the test email:**

* Once you complete these steps, a test email, identical to what your customers would receive, will be sent to the specified email address.

This testing phase is crucial to ensure your email campaign looks and functions as intended before it reaches your customers.

\
If you don't receive the test email, encounter errors, or if it doesn't display correctly, please contact us via live chat or email at [support@fordeercommerce.io](mailto:support@fordeercommerce.io)

---

We value your feedback — it helps us continuously improve app and provide you with a better experience.

👉 **Chat with us:** [Share your feedback](https://chat.fordeercommerce.io/widget?website_token=w2hwvBgPjjKtbfpdE4gEH4d3#/messages) directly with our team.\
👉 **Explore more apps:** Discover more [Fordeer apps](https://apps.shopify.com/partners/fordeercommerce?utm_source=support&utm_medium=helpdesk). special deals.

🕐 **Working hours:** 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. \
We typically reply to live chats within minutes and emails within a few hours. \
\
Need help? Feel free to reach out anytime via live chat or email!