Billing & Account
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By Lan Phuong and Hà My
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By Lan Phuong and Hà My
Find information about plans, pricing, subscriptions, usage limits, and billing.
Can I use the free trial more than once?
Overview Each store can use the Free Trial once for each paid plan. Free Trial eligibility is tracked separately for each plan. This means that using the trial for one paid plan does not affect your eligibility for another paid plan. Here’s how Free Trial eligibility works when you subscribe to or switch between plans. How does Free Trial eligibility work? 1. One Free Trial per paid plan Each store is eligible for the Free Trial once for each paid plan. For example: - If you have already used the Free Trial for the Unlimit plan, you cannot use the Unlimit trial again. - If you have not used the Free Trial for the Scale plan, you can still start a Scale trial. - If you have already used the Free Trial for both Unlimit and Scale, you will no longer be eligible for a trial on either plan. Important: Free Trial eligibility is tracked separately for each paid plan. 2. Switching plans does not reset your trial Switching to another plan does not reset a Free Trial you have already used. For example: Free Trial Plan A → Plan B → Plan A When you return to Plan A: - You will not receive another Free Trial for Plan A. - Plan A will remain marked as Free Trial already used. - You can still subscribe to Plan A at its regular price. The same rule applies to all paid plans. 3. Free Trial availability on the pricing page If you have not used the Free Trial for a paid plan, the Free Trial option will be available when you select that plan. If you have already used the Free Trial for a plan: - You will not be able to start another Free Trial for that plan. - The plan may display Free trial already used. - You can still upgrade or subscribe to the plan at its regular price. Tip: You may still be eligible for a Free Trial on another paid plan that you haven't tried before. Before switching plans Before switching to another paid plan, keep in mind: - Each paid plan has its own Free Trial eligibility. - A Free Trial can only be used once per plan, per store. - Switching plans, downgrading, or returning to a previous plan does not reset a trial you've already used. - You can always subscribe to a plan at its regular price after its Free Trial has been used. We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!
Fordeer PDF Invoice Pricing
Which Fordeer plan is right for me? We customize the ideal plan depending on your specific needs: - Free Plan: Perfect for beginners or those having small column orders. If you need more time to get ready for a paid plan but want to create one professional-looking invoices with Fordeer, our free plan is an excellent starting point. - Starter Plan: Our most popular choice for small business owners seeking downloading unlimited invoices, send invoices to customers basically, multi-language invoices - Professional Plan: Ideal for growing and profitable stores looking to professional and tax compliant invoices, automation email using trigger, benefit from high-priority support, and access advanced features. Recommended for Shopify Plus users. - Premium Plan: Tailored for scaling businesses aiming to personalize the invoice template, add many advanced, tax-compliant features , be able to download all invoices at once with highly prioritized and dedicated support from Fordeer. To maximize savings, opt for an annual plan and enjoy a 20% discount compared to monthly plans. If you still need to decide, remember that we offer a 7 day free trial. You will not be charged if you cancel in trial period. You can take a look at our Pricing on Shopify App Store or directly on Pricing section on our app. Furthermore, understanding Fordeer PDF Pricing correctly will greatly assist you. Click here to learn more What happens when I downgrade to a lower plan? When you downgrade to a lower plan, exclusive features of the previous plan will be forfeited immediately. On the other hand, your subscription fee will be prorated based on the difference in price and the number of days left in your billing cycle. For more information, refer to Shopify’s App Charges article. **Our working time: ** 8h30-23h59 (UTC +7): Monday to Saturday Within working hours, all chats will be replied to within minutes. All tickets via email will be replied to within hours. Many thanks for taking the time and choosing us. We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!
Understanding Fordeer PDF Invoice Subscription
Fordeer hello to you! This article will guide you through our app's subscription process. Here are answers to some frequently asked questions to help you understand how our subscriptions work. 1. Will I be charged after the trial period? Yes, once your trial period ends, you'll be automatically billed for the chosen plan. No cancellation fees are charged if you decide to cancel your subscription on the free trial period. 2. How does the 7-day trial work with plan changes? - Your 7-day trial applies only to your initial subscription. - If you upgrade or downgrade your plan during this trial period, the remaining trial days will not be transferred to the new plan. For example: If you initially subscribe to the Starter Monthly plan and then upgrade to the Professional Yearly plan during the trial period, you'll be charged for the Professional Yearly plan immediately. Because the trial is only applied to the Starter plan (the first subscription). 3. How does the yearly plan work? When you choose a yearly plan, you’ll be billed for the full 12 months upfront. For example, if you upgrade to the Professional Yearly plan on 6/11, Shopify will issue an invoice for $108.70 for the year, and you won’t be billed for our app again until around 6/11 of the following year. All yearly plans on our app now come with 30% discount off! Upgrade soon to save big! Important Note 1. To avoid any charges for one month, please wait until the end of your current billing cycle before upgrading to a new plan. 2. To avoid unexpected charges, we recommend setting a reminder to cancel your trial if you don't wish to continue with a paid plan. Kindly be aware that Shopify will handle the charges, not our app => You may refer to the article below for information how they bill you when you decide to upgrade or downgrade your plan. Understanding how to upgrade or downgrade your plan and how our app subscription works is essential to choose the right plan for your business. Hopefully, this article will help make the process as simple and intuitive as possible. If you have any questions while using our app, please do not hesitate to let us know via our live chat or our support email: hi@fordeercommerce.io We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!
How many orders can I print/download invoices in each plan?
Fordeer Hello, Free plan limitation - The free plan permits printing or downloading up to 50 orders + draft orders per month. - Once the 50-order limit is reached, you cannot print or download additional invoices until the next month unless you upgrade your plan. Starter and higher plans - Enjoy unlimited order printing and downloading with Starter and higher plans. - Use the promo code SUPSTA3M15 to receive 15% off for 3 months when upgrading to the Starter plan. Important note - The monthly limit applies to the total number of invoices downloaded, not the number of invoices downloaded in bulk. - For more information on bulk invoice downloading, refer to our Bulk Invoice download guide. We value your feedback as it helps us to improve and support your experience. We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!
If I cancel in the free period, will I have to pay an amount of fee?
Fordeer hello to you! You will not be charged within the trial, the charge only starts after trial ends. All information about charge date/ charge amount will be listed on Shopify charge approval page We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!
How to Branding removal?
Fordeer hello to you! If you want to remove branding, contact us via live chat or hotmail: hi@fordeercommerce.io. We’re willing to help you resolve this requirement 24/7, and it's FREE. We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!