Currency & Formatting

How to change the currency format?

To update the currency format in your invoice process, please adhere to these instructions: 1. Go to Settings on our app > **Invoice settings > Scroll to locate the Currency section. 1. Click Add button and a modal setting will appear 2. Input the currency and customize the currency format according to your requirements. Regarding the "precision" definition, it will allow you to set up how many number of digits in a number of price 1. Hit the Save button at the end. For example Your customers paid 49.50$ but the invoices generate 50$ Invoice show $50 instead of $49.5 Here is a workaround: - Go to Settings > Invoice settings > Currency > Add - Here edit the precision to 2 and click Save at the end. By doing these steps below, you can easily change the currency format. This feature is accessible for Professional or higher users. Upgrade your plan today to use it! Please give them a try and do not hesitate to contact us if you have any questions along the way. Our working time: ** 8h30-23h59 (UTC +7): Monday to Saturday Within working hours, all chats will be replied to within minutes. All tickets via email will be replied to within hours. We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!

How to show 2 types of currencies in the invoices?

Hello from Fordeer, Stores running on Shopify can display product prices in different currencies making your customers' experience smoother and more seamless, providing them with the ability to pay for their orders in their local currency. If your Shopify store sells in multiple currencies, Fordeer can create and send invoices and receipts to your customers in the currency of purchase. Our application allows you to show 2 types of currencies in the invoices. The system will automatically detect and display both currencies if the store's and customer's currencies are different. The invoice above shows two currencies ( € and $). How to set up? 1. Go to Customization page on the sidebar menu > Customize 1. Go to Line items and total > Template currency 2. Select Show 2 types of currencies option 1. Click Save at the end 1. Download orders to check out again. Selling and getting paid in different currencies has never been easier. Important points to remember - Our app now uses data from your Shopify orders to generate invoices. - To ensure accurate invoice generation, please ensure your Shopify store is configured to use two currencies. Orders placed before enabling two currencies will not be reflected in our app, even after switching. - Only display 2 types of currencies if the store's and customer's currencies are different. | Please check it out and feel free to reach out to us if you have any questions along the way. We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!

How to change the currency type displayed on your invoices?

Welcome you to Fordeer! Stores running on Shopify can display product prices in different currencies making your customers' experience smoother and more seamless, providing them with the ability to pay for their orders in their local currency. If your Shopify store sells in multiple currencies, Fordeer can create and send invoices and receipts to your customers in the currency of purchase. Currently, Fordeer allows you to present template currency in the following 3 formats: - - Store currency: The template will display the currency of your shop. - - Billing currency: The template will detect and display your customer currency automatically. - - Show 2 types of currencies: The system will automatically detect and display both currencies if the store's and customer's currencies are different. Note: TheShow 2 types of currenciesfeature is currently only available in the Premium package. - Finally, remember to Save and finish all the modifications. Wishing you a great experience with Fordeer PDF Invoice Printer! We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!

How to custom invoice numbers?

Hello from Fordeer, You can choose whether your invoices use the same numbering as the orders in your store or a custom numbering sequence. When you create an invoice, an invoice number is automatically assigned and is the same as the order number in your Shopify Orders. Fordeer also offers the option to create your own numbering format. This allows you to track your invoices based on your preferences or to comply with certain countries' accounting laws that require all issued invoices to be sequentially numbered. To set up custom invoice numbers: 1. Go to the  Settings →  Invoice Settings → Invoice number 1. Tick Enable the custom invoice number checkbox if you want to use custom number on the invoices You can then edit the invoice number format. We provide a default format, but you can customize it to suit your needs. Invoice sequences typically start with numbers like 10001, but they can be set to any number of your choice. 1. Hit Save button at the end to save your changes. Changes will be applied to new orders. Old orders remain unchanged. Please note that this feature is only available on ourProfessionaland higher plans. Please give it a try and see how it goes on the invoices. If you have any problems with invoices display or function, do not hesitate to contact us via live chat or email: hi@fordeercommerce.io **Our working time: ** 8h30-23h59 (UTC +7): Monday to Saturday Within working hours, all chats will be replied to within minutes. All tickets via email will be replied to within hours. Many thanks for taking the time and choosing us. We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!

How to change the Refund ID Format shown on the invoices?

Hello from Fordeer, You can customize your refund ID format by changing the prefix or adding a suffix. Here is how you can change the Refund ID format. 1. Go to Settings on our app, then select Invoice settings, here you can see Refund ID Format 1. Here you can change two options to meet your demands and ensure legal compliance including Invoice number format and Refund ID start number 1. Please remember to click Save to change all the modifications. Noted that: Changes are applied to future orders. You need to upgrade to Premium plan to use this advanced feature. Upgrade today to enjoy a 7-day free trial and receive 30% off for 3 months as part of our deal! If you are in need of any advanced features, feel free to let us know. We will do our best to assist you with the most appropriate spending. We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!

How to show unit price after applying product discount on the invoices?

Hello from Fordeer, The Price After Discount feature allows you to display the discounted unit price for products on your invoices. This provides clarity to customers by showing the exact price they need to pay per unit/product after discounts are applied. By using this feature, your invoices will appear more professional, trusted, and customer-friendly. See how the "Price After Discount" feature works with an example below. - Order #FD1353 contains 2 products, one with a discount applied (code: PDFD10). - Hot Hugger original price: $100 → Price after discount: $90/item. Without the feature, the invoice only shows the original price. With the feature, the invoice clearly displays the discounted price, ensuring transparency for your customers. After knowing its benefit, please find out how to set this feature up on our app. 1. Go to Line items and total on the Customization page > Price column section > Toggle the button: Price after discount 1. Click Save button at the end 1. Go to Orders to download invoices to take a look how it works. This feature is part of the Professional Plan. Upgrade today to enjoy a 7-day free trial and receive 30% off the annual plan as part of our deal! Please check it out and feel free to reach out to us if you have any questions along the way. We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!

How to show gift cards on the invoices?

When a customer redeems a gift card at checkout, you may want that transaction to be clearly documented on their invoice. With the Fordeer PDF Invoice app, you can easily display the gift card as a payment method and show the specific amount applied. Follow these steps to update your templates: So if you want to show it as a payment method on the invoices and the amount customers use it, we all got you covered. In this helpdesk aritlce, we will guide you how to do it. Step 1: Navigate to your Shopify admin, go to the Apps section, and open Fordeer PDF Invoice. Step 2: Click Customization in the sidebar menu. Choose the Invoice or Refund template you wish to edit and click Customize. Step 3: Enable Gift Card Totals: - Navigate to Line items and total > Total section. - Toggle on the Show used gift cards feature. This displays the balance deducted from the gift card. Step 4: Show Payment Method: - Go to Overview > Payment & shipping. - Ensure Payment method is turned on. Step 5: Hit Save after that. Step 6: Preview an existing order that used a gift card to ensure the layout and totals appear correctly. If you prefer to call "Gift Card" something else (like "Voucher" or "Store Credit"), you can customize the text: - Go to Settings > Languages > Adjust translations. - Select your active language. - Locate the Gift card field and edit the text to your preferred term. Tip: Always perform a test preview after saving to ensure the "Total" section remains clean and easy for your customers to read. If you have any questions during the setup, feel free to reach out to our support team! We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!

How to show due date and issue date on the invoice?

Welcome to Fordeer's guide on adding due dates to your Shopify invoices. Follow these steps to ensure your invoices display payment due dates clearly. A due date on a Shopify invoice indicates when payment is expected from the customer. You can configure it as a default date, a specific date, or a term like Net 30 (payment due 30 days after the invoice date). Ensure the due date is prominently displayed on the invoice for clarity. How to set up the due date & issue date on Shopify Orders? - Navigate to the Orders section and click Create order. - Fill in the required order details. - Check the Payment due later checkbox. - Select a Payment terms option and choose the issue date. Select issue date - Click Create order to finalize. Here you can see the due date is on June 7th, 2025 How to display due date and issue date on invoices? - Go to Customization page > Customize button on the template you want to set up - Go to Overview section > Date - Enable the Show issue date and Show due date options. Here you can choose your preferred date format. - Hit Save button at the end to save all the changes. - Preview the lastest order to check out the issue date & due date display on the invoices You're all set! Besides, you can show the payment terms on the invoices. If you notice any problems or have any questions while setting it up, feel free to reach out to us via live chat in-app or email: hi@fordeercommerce.io We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!

How to payment terms on the invoices?

Welcome to Fordeer's guide on adding payment to your Fordeer invoices. Follow these steps to ensure your invoices display payment terms clearly. How to set up the payment terms Shopify Orders? - Navigate to the Orders section and click Create order. - Fill in the required order details. - Check the Payment due later checkbox. - Select a Payment terms option and choose the issue date. - Click Create order to finalize. Here you can see the payment terms is Net15 How to display payment terms on invoices? - Go to Customization page > Customize button on the template you want to set up - Go to Overview section > Extra options - Enable the *Show payment terms options. - Hit Save button at the end to save all the changes. - Preview the lastest order to check out the issue date & due date display on the invoices Even after the draft is converted to an order, the ‘Payment terms’ can be edited later in the order detail. You can find simple steps below: - First, click on the order you wish to edit, and click on the three dots near the payment pending section You can now change or remove the ‘Payment Terms’ from the Edit payment terms window. After making the necessary changes, click the “Save” button. Our app will update automatically the changes from your orders. Besides, you can show the due date & issue date on the invoices. If you notice any problems or have any questions while setting it up, feel free to reach out to us via live chat in-app or email: hi@fordeercommerce.io We value your feedback as it helps us to improve and support your experience. We value your feedback — it helps us continuously improve app and provide you with a better experience. 👉 Chat with us: Share your feedback directly with our team. 👉 Explore more apps: Discover more Fordeer apps. special deals. 🕐 Working hours: 8:30 AM – 5:00 PM (UTC+7), Monday–Friday. We typically reply to live chats within minutes and emails within a few hours. Need help? Feel free to reach out anytime via live chat or email!